• 1) 
      • Can I receive continuing education units by attending Petfood Forum and/or Petfood Workshop?
      • Currently, Petfood Forum and Petfood Workshop are awarded CEUs by the American Registry of Professional Animal Scientists. Members of ARPAS can obtain their CEU credit by visiting its website.

      • 2) 
      • Last year I registered for Petfood Forum but was then unable to attend. Can I receive a refund?
      • For attendee registration cancellations received before the early bird registration date (February 1, 2013), we will refund registration fees minus a cancellation fee. After the early bird registration date, we will issue a credit toward future events (in the US or elsewhere, such as Petfood Forum China). Substitution of personnel for registered participants is always allowed, even on site at the event.

        Cancellations of exhibit booth registrations are handled on a case by case basis.

      • 3) 
      • I was unable to get a hotel room at the Renaissance this year. How can I improve my chances of getting in there for Petfood Forum 2013?
      • It is never too early to make reservations; you can do so now at +1.800.468.3571 or online.

        Be sure to mention you’re with Petfood Forum or Petfood Workshop to receive our special rate. Also, please be sure to reserve a room within the Petfood Forum/Workshop block (and not through another program, such as Marriott Rewards) to ensure your reservation is secure for the conference dates.

        The rate is good through March 15, 2013; however, for Petfood Forum 2012, all hotel rooms at the Renaissance were reserved more than a month before the cut-off date. So if you really want to stay at the Renaissance, please don’t wait until just before March 15, because the hotel will likely be full already.

        We also have a large block of rooms reserved at the Embassy Suites, just two blocks away from the Renaissance. A free shuttle is available between the two hotels. To reserve a room at Embassy Suites, call +1.847.397.1313 or register online. The special Petfood Forum 2013 rate is good through March 25.

      • 4) 
      • Is there a less expensive way to get to the Renaissance from the airport?
      • Each year we arrange with several taxi, shuttle and limo companies to provide special rates to and from O’Hare and Midway airports. For example, we have already arranged for a special rate with a shuttle service, Go Airport Express, starting at US$27.20 per person from either O’Hare or Midway Airport in Chicago. (Advance reservations can be made directly, online at www.AirportExpress.com using the code “PETFOOD” or by phone at +1.800.284.3826 using the code “PETFOOD.”)

        To receive these rates or the special rates we set up with any ground transportation service, you need to reserve your transportation in advance. The options will be communicated on this website, via confirmation information and emails from our registration service and via separate emails. Please watch for this information.

        For the return trip to O’Hare airport after Petfood Forum ends, we will provide free bus service making two runs to the airport the afternoon of Wednesday, April 17. Information on that service will be available just before Petfood Forum.

      • 5) 
      • Is there anything to do in Schaumburg, besides going out to dinner?
      • Yes! Schaumburg and the surrounding area offer many attractions, such as GameWorks, Arlington Park race track, TopGolf, Medieval Times, Improv and Laugh Out Loud comedy clubs and the Metropolis Performing Arts Theater. For a complete list, please click here.

        If you like to relax with retail therapy, there are many shopping options, such as Woodfield Mall and the iconic Ikea store. Find a complete list here

        For a full list of restaurants in the area, visit this site.

        If you come to Petfood Forum 2013, you will receive a complete Pocket Guide to the area. Our Petfood Forum shuttle can help you get to and from many of the attractions and restaurants (see question 6).

        And if you prefer to visit Chicago, you can take the shuttle (or your hotel’s shuttle) to the Metra Rail train station in nearby Arlington Park; the train ride into the city is 30 to 50 minutes. For information, visit www.metrarail.com or here for the Northwest Line schedule, or call +1.312.836.7000.

        Taxi service is also available between your hotel and Chicago. 

      • 6) 
      • What are transportation options between the Renaissance and other hotels, along with area restaurants and attractions?
      • Petfood Forum will provide free shuttle service among all hotels and to areas of Schaumburg where most restaurants and attractions are located. There will be a set schedule of pick-up and drop-off times published before and during the conference.

      • 7) 
      • How are topics and speakers selected for Petfood Forum? How can I be considered?
      • The majority of speakers are selected via a call for papers, issued each June with a due date of October 1. The deadline has passed for Petfood Forum 2013.

        For Petfood Forum 2014 and beyond, please watch the Petfood Forum website as well as the Petfood Industry online news page, Petfood Industry magazine and our e-newsletters, Pet e-News and Nutrition News. The call for papers will be issued multiple times each year until the October 1 deadline.

        Once all papers are received, an advisory group of petfood experts evaluates them for:

        • Relevance of topic;
        • Presence of new or innovative information, concepts or research;
        • Proposed speaker’s experience or background with the topic;
        • Lack of commercialization or promotion—it is crucial that the paper/presentation does not come across as a sales pitch, seeking to promote your organization or product(s);
        • Evidence of previous speaking experience—more attention will be paid to this element than in previous years.

        Each paper submitted is evaluated on its own merits against these criteria but also in relation to other papers received—for example, it is highly unlikely two papers on the same or a very similar subject would be selected for presentations—and to how many sessions are scheduled for a given topic area. We seek to present a balance of timely topics as well as ensure particular areas of high industry importance and popularity are sufficiently covered (examples include nutrition/ingredients and, currently, petfood safety).

        After the October 1 deadline, any papers submitted will be considered on a case-by-case basis. They may still be evaluated; or it may simply be too late. After selections for presentations are made from the papers submitted, if we still have sessions to fill in a given topic area, the editorial staff of Petfood Forum/Petfood Industry may directly invite known experts on a given topic, past speakers or other industry professionals to present.

        If your paper is not selected, you will be invited to submit your topic for a poster that will be on display throughout Petfood Forum. We will provide specific guidelines as to text and graphics to provide; then we will create the poster and send it to the submitter/researcher for review and approval.